For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.

We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are collectively committed to building a more sustainable and inclusive society.

Purpose of the role:

We are seeking an inquisitive and driven Technical Coordinator join our Global Technical team, on a full-time basis within our brand new Global Head Office in Collingwood.

As the Technical Coordinator, you will be the subject matter expert for all internal and external Technical enquiries related to Aesop product formulation, packaging and manufacturing process, ensuring strict and critical company standards are met.

You will also be able to attend bulk production and filling and packing trials at Manufacturer’s located across Melbourne and Sydney as required. You will be responsible for identifying production challenges and issue resolution alongside Aesop Manufacturer’s and internal stakeholders.

You will also be responsible for maintaining and improving Quality Management Systems, as well as Technical processes within Supply Chain. This role supports the Global Technical Team, so interaction with Regional Teams may be required.

Key Responsibilities:

• Be the Technical representative in Circularity Projects, ensure thorough understanding of project, and establish success criteria's alongside projects team

• Coordinate and attend bulk production / filling and packing trials at Contract Manufacturer’s

• Technically assess new product or process introduction at Manufacturer’s / Retail store, ensuring product specification is met through a validated manufacturing process

• Prepare and complete trial report for all trials in conjunction with Contract Manufacturer, R&D and/or Packaging Team

• Liaise with R&D/Packaging Team to discuss post trial effectiveness and communication for improvements

• Lead/Participate in root cause analysis for production issues alongside Aesop Quality and Manufacturer’s, and implementation of corrective and preventative measures to prevent reoccurrence

• Proactively review existing processes and seek opportunity to improve

• Participate in continuous improvement projects such as improving systems, processes and Technical knowledge database within Technical Team and Supply Chain function

• Maintain and improve Quality Management System (QMS), procedures and protocols within Technical

What we are looking for:

• Experience working within a manufacturing environment or similar

• Process Engineering / Pharmaceutical degree qualification is preferred, but will consider:

• Packaging/Chemical/Project Engineering, or

• Relevant experience in similar role

• Knowledge of manufacturing process ideally in cosmetics, consumer goods, food, beverage or pharmaceuticals is advantageous

• Experience in project management

• Familiar with root cause analysis principles (Six Sigma or similar)

• Exposure to MRP system, such as NetSuite or SAP for Bill of materials, product specification

• An understanding of Good Manufacturing Practices

• Detail oriented, with excellent follow through skills

• Demonstrated analytical skills

• Team player with excellent written and verbal communication skills

• Report writing skills

• Self-motivated, curious, a love for learning and embraces hands-on approach

What’s on Offer

At Aesop, we believe that the best people drive our business to continued success and so we take a holistic approach to employment, promoting employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering, matched giving programs. In addition, we offer:

• Flexible working arrangements (we value work-life balance)

• Generous product discount of up to 50% & complimentary product allocation

• Hybrid work model, we balance office-based in-person collaboration with remote working

• Team lunches, sponsored social clubs, team events, and celebrations

• Parental leave and vaccination leave

• Individual training budget - strong focus on Learning and Development – access to the entire LinkedIn training library suite, and funded training programs

• Home office set-up reimbursements

• Short term incentive bonus programs to reward performance for applicable roles

• Access to Employee Assistance Program along with other wellbeing offerings including a complimentary Headspace subscription

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact our TA team on talentacqusition@aesop.com.